Privacy & Compliance

Data Handling and Candidate Privacy

We collect candidate contact information, CVs, and role-relevant project details to perform matching and introductions. Data is used to evaluate fit against employer requirements and to facilitate interviews. We retain records necessary for recruitment process tracking and to comply with applicable obligations. Personal data is shared with employers only with candidate consent or when required to proceed with job applications.

Effective date 15-04-2026
Company Luxiozen Recruitment Co., Business ID 4729671863180
Soi Ko Loi, Wiang Sub District, Amphoe Mueang Chiang Rai District, Chiang Rai Province 57000, Thailand Soi Ko Loi, Wiang Sub District, Amphoe Mueang Chiang Rai District, Chiang Rai Province 57000, Thailand

Definitions

This section clarifies terms used in this privacy policy for recruitment services focused on career progression in the oil and gas sector. Examples and scenarios illustrate how candidate and client data flows through our processes at luxiozen when supporting a technical specialist to become a manager in an energy company.

Personal data means any information relating to an identified or identifiable natural person. In recruitment scenarios this includes name, contact details, resume, employment history, professional licenses, certifications, education, nationality and visa status, referees, and any supporting documents submitted for evaluation.
Processing refers to any operation performed on personal data, including collection, storage, organization, adaptation, retrieval, consultation, use, disclosure by transmission to clients or third parties, and deletion or anonymization. Examples: screening resumes, sharing candidate profiles with hiring managers, and running reference checks.
User denotes candidates, clients (hiring companies) and registered visitors who interact with luxiozen services on luxiozen.info. For instance, a senior engineer applying for a management role or a company client searching for project managers in Thailand.
Service refers to recruitment and career advisory activities provided by luxiozen, including job matching, candidate assessment, resume submission handling, interview coordination, and placement support for oil and gas industry roles.
Cookies are small text files placed on a device to store identifiers and preferences. We use cookies to remember candidate preferences, keep sessions active, and analyze site behavior to improve job matching and application workflows.

Data Collection

We collect data directly from candidates and automatically through the site to enable practical recruitment workflows. Case-based examples include receiving a CV for a field engineering manager role, updating a candidate record after a technical interview, and logging site activity to refine job matching algorithms.

Data You Provide

When you register, apply for a role, or contact us, you provide data needed for matching and evaluation. Below are typical items collected from candidates and clients to support recruitment processes and career transition cases.

  • Full name and contact details (email, phone), used to schedule calls and interviews.
  • Curriculum vitae / resume and cover letters describing experience, responsibilities, and achievements relevant to oil and gas roles.
  • Work history, project records, technical competencies, leadership experience and managerial assessments supplied during applications.
  • Professional certifications, licenses, degrees and background verification materials required for client screening.
  • Visa, immigration status and nationality information where necessary for cross-border placements and compliance checks.
  • References, referee contact details and any additional documents you attach to support your candidacy (e.g., collection, safety records).

Automatically Collected Data

We collect data automatically to operate the site and improve services. Practical uses include detecting which job descriptions attract senior candidates, tracking conversion from application to interview, and identifying UX improvements for resume submission.

  • IP address, approximate geographic location and device language used to tailor regional job listings.
  • Browser and device type, screen size and operating system to ensure compatibility of application forms.
  • Pages visited, time on page and navigation paths to optimize job matching flows and reduce drop-offs during application.
  • Referrer and search terms that led a user to luxiozen.info for analytics and marketing optimization.
  • Cookie and similar identifier data to remember preferences and login sessions.
  • Event logs and error reports used in troubleshooting and improving platform reliability.

Data from Third Parties

We may receive candidate or client information from trusted third parties to enrich profiles and validate credentials. Practical examples include importing a LinkedIn profile to pre-fill an application or receiving a client brief from a partner hiring manager.

  • Professional networks and social profiles (for example, LinkedIn) when you grant permission to import details.
  • Background screening and credential verification services engaged to validate certifications and employment history.
  • Client companies and partner agencies that share role requirements, candidate referrals, and placement outcome data.

Purposes of Processing

We process personal data to deliver practical recruitment services and to support career transitions into management roles within the oil and gas industry. The following items describe specific business purposes and real-case scenarios where data is used, such as matching a senior engineer to a country manager vacancy or assessing leadership potential via submitted project reports.

  • Evaluate candidate suitability for open roles, using resumes, assessments and interview feedback.
  • Match candidates to client vacancies and present shortlists with anonymized scenario-based summaries.
  • Coordinate interviews, background checks and reference requests required by hiring companies.
  • Manage client and candidate accounts, application history, and communication records.
  • Comply with legal and regulatory obligations related to employment, immigration and taxation.
  • Improve our services through analytics and aggregated case studies that highlight successful career transitions.
  • Send job alerts and relevant career communications where consent or legitimate interest applies; include opt-out options.
  • Prevent fraud and secure our systems, for example by cross-checking submitted documents during high-risk placements.

Legal Basis for Processing

We rely on appropriate legal bases to process personal data depending on the purpose. Typical bases include contractual necessity for recruitment engagement, consent for marketing communications, compliance with legal obligations, and legitimate interests where processing is proportionate and transparent.

  • Performance of a contract or pre-contractual steps when providing recruitment services to candidates and clients.
  • Consent, where you opt-in to receive newsletters or job alerts tailored to managerial career paths.
  • Legal obligations, for example when responding to government requests related to employment or immigration checks.
  • Legitimate interests such as platform security, fraud prevention and improving candidate matching, balanced against your privacy rights.

GDPR and Data Protection Rights

Although luxiozen operates in Thailand, we recognize GDPR protections for data subjects in the European Economic Area. The following rights explain how EU residents can manage their personal data in recruitment contexts, with examples like requesting a copy of your submitted CV or asking for corrections to your work history.

  • Right of access — request a copy of personal data we hold about you, for example your candidate file and application history.
  • Right to rectification — request corrections to inaccurate or incomplete information such as employment dates or job titles.
  • Right to erasure — request deletion of personal data where retention is no longer necessary, subject to legal or contractual retention needs.
  • Right to restriction of processing — ask us to limit how we use your data while a dispute or verification is ongoing.
  • Right to data portability — request a structured, commonly used machine-readable copy of your candidate data for transfer to another provider.
  • Right to object — object to processing based on legitimate interests, for example profiling for targeted job recommendations.

Cookies Policy

Cookies support user sessions, preserve preferences and collect analytics that help improve recruitment outcomes. This section outlines the types of cookies used on luxiozen.info and how they apply to candidate and client workflows.

We use session and persistent cookies, functional cookies to remember preferences, analytics cookies to understand site usage patterns, and essential cookies required for security and form submissions.

Categories include: essential (site functionality like login), performance (analytics to improve matching flows), functional (language and display preferences), and marketing (optional job alerts and retargeting).

You can control cookie settings through your browser or the cookie preference center on luxiozen.info. Clearing or blocking cookies may affect application forms and candidate dashboards.

Full Cookie Policy

Data Sharing

We share personal data only as needed to provide recruitment services. Examples: sharing a candidate profile with a hiring company after obtaining consent, or providing anonymized placement metrics to partners for benchmarking.

  • Client companies and hiring managers who receive candidate shortlists for recruitment consideration.
  • Background screening and verification providers engaged to confirm qualifications and employment histories.
  • Technical service providers that host data, run analytics, or manage email and messaging on our behalf.
  • Legal and regulatory authorities when required by law, such as immigration or tax authorities in placement scenarios.
  • Recruitment partners and affiliates collaborating on executive search mandates or regional placements.
  • Aggregated, anonymized reports shared with industry partners for research and case study purposes.

International Transfers

To match candidates with international roles and manage global client relationships, we may transfer data across borders, including transfers into and out of Thailand. Transfers are limited to what is necessary for recruitment processing and placement administration.

When transferring data internationally we apply safeguards such as standard contractual clauses, data minimization, access controls, vendor due diligence and encryption. Transfers are documented and audited as part of our vendor management practice.

Data Retention

Retention decisions balance operational needs with privacy principles. We retain candidate and client data for periods aligned with recruitment lifecycle requirements and legal obligations. Effective date of this policy: 16-05-2026.

Account data for registered users is retained for the duration of account activity and typically for up to 2 years after account closure unless longer retention is required for legal or legitimate business purposes.

Messages and correspondence related to recruitment cases are retained for up to 3 years to enable dispute resolution and to preserve placement histories used in practical case reviews.

Technical logs, audit trails and system records are kept for up to 3 to 5 years for security monitoring and compliance auditing, depending on the nature of the log data.

When data is no longer required, we implement secure deletion or anonymization. For example, an outdated resume can be anonymized and then removed from active systems while aggregated placement metrics are retained without personal identifiers.

Security

We implement administrative, technical and physical controls designed to protect personal data. Practical measures include role-based access for recruiters, encrypted storage for sensitive documents, secure transfer channels for client communications, and regular staff training on handling candidate data.

  • Encryption in transit (TLS) and encryption at rest for sensitive candidate records and documents.
  • Role-based access controls, multi-factor authentication for staff accounts, and regular access reviews.
  • Periodic security assessments, incident response planning and staff training focused on recruitment-specific risks.

Your Rights

You have rights to manage your personal data held by luxiozen. Below are practical examples of how these rights apply in recruitment scenarios, such as requesting removal of an outdated CV or asking for a copy of interview feedback.

  • Access: request a copy of data we hold about your applications and profile.
  • Rectification: correct mistakes in your employment dates, job titles or qualifications.
  • Erasure: ask to remove your profile from active candidate pools when no longer seeking roles.
  • Restriction: request limited processing while questions about data accuracy are resolved.
  • Data portability: obtain a machine-readable copy of your candidate record for transfer to another provider.
  • Object to processing: object to profiling or direct marketing based on legitimate interests.
  • Withdraw consent: withdraw marketing consent at any time without affecting prior processing.
  • Lodge a complaint: submit complaints to our contact team or to a relevant supervisory authority if you believe your rights are not respected.

How to Make a Rights Request

To exercise your rights, contact our privacy team at [email protected] or by post to the address below. Provide sufficient details and identity evidence to process your request. Include the recruitment case reference or role title where applicable.

[email protected]

We aim to respond to rights requests within 30 days of receipt. For complex requests or where additional verification is needed we may extend this period and will inform you of any extension and the reasons.

Marketing Communications

We may send job alerts, newsletters and event invitations relevant to oil and gas career progression. Communications are based on your consent or on a legitimate interest analysis when appropriate. Examples include targeted emails about management training programs applicable to your profile.

You can unsubscribe using the link in any marketing email, update your preferences on luxiozen.info, or contact [email protected] or call +66976785174 to opt out of future marketing messages.

Children's Privacy

Our recruitment services are intended for professionals and adults. We do not knowingly collect or process personal data of children under 16. If you believe we have collected data about a minor, contact us to request removal.

Third-Party Links

Our site may contain links to external sites such as professional networks, client career pages and partner platforms. We are not responsible for third-party privacy practices. When linking to third-party job applications, review their privacy terms before submitting personal data.

Changes to This Policy

We may update this policy to reflect changes in services or legal requirements. Significant updates will be posted on luxiozen.info with a notice. Effective date: 16-05-2026. Example: updates to cross-border transfer safeguards or retention periods will be highlighted and explained with practical impact on candidate workflows.

Contact Information

For questions about how we process your data, contact luxiozen at Soi Ko Loi, Wiang Sub District, Amphoe Mueang Chiang Rai District, Chiang Rai Province 57000, Thailand or call +66976785174. Business ID: 4729671863180. Include a reference to your submission date (20-04-2026) and the position of interest when contacting us. We respond to data access and correction requests through the same channels and maintain records consistent with applicable Thai regulations.

  • +66976785174
  • [email protected]
  • Soi Ko Loi, Wiang Sub District, Amphoe Mueang Chiang Rai District, Chiang Rai Province 57000, Thailand